Privacy Policy
for the SECURITY RETAIL TECHNOLOGIES SRL website
We are glad that you are visiting our web pages and we want to provide clear information about our commitment to the security and confidentiality of personal data.
In this policy, the "SECURITY RETAIL TECHNOLOGIES SRL website" means any web page, landing page, online form, or digital page owned, managed, or made available under the SECURITY RETAIL TECHNOLOGIES SRL brand.
Please review this section regularly because this policy may be changed or updated. Significant changes will be communicated through the website or through another appropriate channel.
This policy should be read together with the Cookie Policy, which explains the use of cookies, online identifiers, and similar technologies on the website.
Who we are
Information about SECURITY RETAIL TECHNOLOGIES SRL
SECURITY RETAIL TECHNOLOGIES SRL has its registered office at Mun. Bucuresti, Str. Brasov 25 Et. 5 CAM. 44, Sector 6, Romania. The company is registered with the Trade Register under no. J2025079316009 and has fiscal code 52713031.
Contact details of SECURITY RETAIL TECHNOLOGIES SRL
For any question about this policy or about the processing of personal data, contact us at office@srtlabs.ai.
Use of SECURITY RETAIL TECHNOLOGIES SRL websites
By accessing or using any part or function of the SECURITY RETAIL TECHNOLOGIES SRL websites, you agree to comply with the terms, conditions, and policies mentioned on the website or made available by hyperlink. You also confirm that you have at least the minimum legal age required by the applicable national law. If you do not accept the terms, conditions, and policies presented on the website, you should stop accessing our website and using our services.
Intellectual property rights
The content of the SECURITY RETAIL TECHNOLOGIES SRL websites, including images, text, web graphics, scripts, software, design rights, model rights, patents, trademarks, and other protected materials, is the property of SECURITY RETAIL TECHNOLOGIES SRL and is protected by copyright, related rights, intellectual property, and industrial property laws.
Using any of the materials listed above without the prior consent of SECURITY RETAIL TECHNOLOGIES SRL is prohibited and may be sanctioned under applicable law. SECURITY RETAIL TECHNOLOGIES SRL may grant a user or client, by agreement, the right to use a specific item of content in a specific form. That agreement applies only to the content expressly identified, for the period established in the agreement, and only for the person or persons to whom use was permitted.
The appearance of a registered brand name on the SECURITY RETAIL TECHNOLOGIES SRL websites does not represent advertising for that company. SECURITY RETAIL TECHNOLOGIES SRL is not responsible for damage caused by improper use of the website content.
Please report any potential copyright infringement identified on the website to office@srtlabs.ai.
Where we collect data from
In general, the personal data we collect is provided directly by you by email, through website forms, through social media networks, or during visits to our office.
Occasionally, when we are conducting recruitment, we may collect data about you from specialized online platforms such as eJobs or LinkedIn, or from CVs and supporting materials that you send to us.
When you interact with us on social networks, for example by liking, sharing, commenting, reviewing, or sending messages, we will inevitably have access to information about you, especially data that you have made public on your social media profile.
How we use personal data
The sections below describe the purposes for which we process your personal data, the categories of recipients that may access it, the legal basis for processing, the retention period, and the location or systems used for storage.
When you interact with us through the contact channels available on the website or on social media, including website forms, email, chat widgets, or messenger functions of social networks, we use your contact data and the information you send to answer requests, provide information and offers about our services, resolve reported situations, assess customer satisfaction, and improve the services we provide.
| Personal data | Name, surname, phone number, email address, Internet Protocol (IP) address, cookie ID, public social media profile data, message content, request details, feedback, complaint details, and any other data that you voluntarily send to us. |
| Legal basis | We process data to take steps at your request before entering into a contract, under Article 6(1)(b) of Regulation (EU) 2016/679. We also process data based on our legitimate interest to answer questions, complaints, or recommendations and to improve our services and customer experience, under Article 6(1)(f) of Regulation (EU) 2016/679. |
| Recipients | IT service providers, hosting and data storage providers, technical support providers, customer relationship management providers, the platform on which the website is developed and hosted, the provider of any chat widget used on the website, members of our group of companies where reasonably necessary, social media platforms such as Facebook, LinkedIn, Instagram, and YouTube, and public authorities or regulators where required by law. |
| Retention | We do not keep communications in our active databases for more than 1 year from the last interaction, unless another legal basis requires a longer retention period. Data sent through social media networks is also stored by those platforms according to their own policies. |
| Storage | Data recorded through the website is stored on hosting provider servers and on secured local or cloud systems controlled by the company. Data sent through social media platforms is stored by those platforms according to their own policies. |
Commercial and marketing communications
We may send information about our services if you requested this information, for example by subscribing to a newsletter, or if you are already our client and the information may be specifically relevant to you.
| Personal data | Name, surname, email address, phone number, company name, role, preferences, subscription status, and communication history. |
| Legal basis | We process data to take steps at your request before entering into a contract, under Article 6(1)(b) GDPR. We process marketing communications based on your consent, under Article 6(1)(a) GDPR. If you are already our client, we may process data based on our legitimate interest to send information that may be of high interest to you, under Article 6(1)(f) GDPR. |
| Recipients | IT, hosting, data storage, technical support, CRM, and marketing automation providers, newsletter delivery tools, members of our group of companies where reasonably necessary, and public authorities or regulators where required by law. |
| Retention | For newsletter subscriptions, processing continues until you request unsubscribe or withdraw consent. For processing based on legitimate interest where you are already our client, we may process the data during the contract and for up to 3 years after the end of the contract, unless the law requires a different period. |
| Storage | Locally downloaded data is stored on our secured local and cloud servers. Data processed through marketing or newsletter tools is stored by those providers according to their agreements and policies. |
Important
If you no longer want to receive newsletters or informational materials from SECURITY RETAIL TECHNOLOGIES SRL, you can use the unsubscribe button available in the received email or send an email to office@srtlabs.ai mentioning your wish to unsubscribe. We will remove you from those communications.
Processing candidate data in recruitment, selection, and talent evaluation
If you want to join SECURITY RETAIL TECHNOLOGIES SRL, you can contact us through the contact details or forms available on our websites. We process the data you provide when you express interest in joining our team, as well as additional information we may request later, to assess your professional profile, motivation, and compatibility with the role we are looking for.
Important: The CV or documents you send should not include sensitive data about racial or ethnic origin, political opinions, philosophical or religious beliefs, trade union or political party membership, criminal history, criminal proceedings, penalties, fines, unlawful or inappropriate conduct, related sanctions, or any national identification number unless such information is strictly required by law for the specific role.
| Personal data | Identification data such as name and surname, contact details such as email and phone number, information provided at the request of SECURITY RETAIL TECHNOLOGIES SRL, CV, certifications, skills and qualifications for the desired role, cover letter, previous or relevant work experience, interview notes, telephone discussion notes, preferred role type, current or desired salary, compensation and benefits expectations, relocation preference, work preferences, preferred organization type, references, background check information where applicable, letters of recommendation, employment history, and any other information voluntarily provided by the candidate. |
| Sensitive or demographic data | Sensitive or demographic information voluntarily provided by the candidate during recruitment, such as citizenship information, health or medical information, racial, ethnic, or religious origin. We do not request this information unless required by law or strictly necessary for a specific recruitment purpose. |
| Legal basis | We process data to take steps at your request before entering into an employment or collaboration relationship, under Article 6(1)(b) of Regulation (EU) 2016/679. |
| Recipients | IT, hosting, data storage, technical support, CRM, and recruitment support providers, LinkedIn or other recruitment platforms where applicable, members of our group of companies where reasonably necessary, and public authorities or regulators where required by law. |
| Retention | We do not keep candidate data that is older than 3 years, unless you become an employee or collaborator or another legal obligation requires a different retention period. |
| Storage | Data recorded through the SECURITY RETAIL TECHNOLOGIES SRL websites is stored on hosting provider servers and on our secured local and cloud systems. |
Conclusion of contracts and execution of client requests
We process personal data contained in documents that you send to us and information needed for the conclusion and performance of contracts, the preparation of offers, the management of commercial relationships, support, implementation, invoicing, and the execution of client requests.
| Personal data | Name, surname, phone number, email address, signature, company role, company name, project information, contractual documents, billing details, support requests, technical contacts, and information required for service delivery. |
| Legal basis | We process data for the conclusion and performance of a contract, under Article 6(1)(b) GDPR, and for compliance with legal obligations, including accounting and tax obligations, under Article 6(1)(c) GDPR. |
| Recipients | IT, hosting, data storage, technical support, CRM, accounting, legal, and administrative providers, members of our group of companies where reasonably necessary, payment or invoicing providers where applicable, and public authorities or regulators where required by law. |
| Retention | We do not keep personal data for more than 5 years from the end of the contract, except for documents subject to longer retention periods imposed by national law, such as accounting or tax documents. |
| Storage | Locally downloaded data is stored on our secured local and cloud servers. Documents exchanged through third-party tools may also be stored by those providers according to their own security and retention policies. |
Participation in events organized by SECURITY RETAIL TECHNOLOGIES SRL
SECURITY RETAIL TECHNOLOGIES SRL may organize presentations, launch events, demonstrations, campaigns, contests, or other events dedicated to clients, partners, or interested persons. These events help us present our services, promote awareness, and strengthen relationships with clients and partners.
Important: During events we may photograph or record participants for the purpose of promoting the company, the community, or our services. Whenever this processing takes place, we will provide a way to object and will respect your choice not to be filmed or photographed, for example by offering a visible identifier.
| Personal data | Name, surname, phone number, email address, locality, company, role, event registration information, attendance information, and optionally image, photographs, or video recordings. |
| Legal basis | We process registration data to take steps at your request before entering into a contract or event participation arrangement, under Article 6(1)(b) GDPR. We process marketing communications based on consent, under Article 6(1)(a) GDPR. We may process photographs and video recordings based on our legitimate interest to promote the image and activity of SECURITY RETAIL TECHNOLOGIES SRL, under Article 6(1)(f) GDPR, while respecting your right to object. |
| Recipients | IT, hosting, data storage, technical support, CRM, event organization, photography, videography, online meeting, and chat providers, members of our group of companies where reasonably necessary, the platform on which the website is developed and hosted, social media platforms such as Facebook, LinkedIn, Instagram, and YouTube, and public authorities or regulators where required by law. |
| Retention | Participant data is stored for 24 months from the end of the event, unless a different legal basis or legal obligation requires a longer period. |
| Storage | Data recorded through the website is stored on hosting provider servers. Photos or videos published on social media are stored by those platforms according to their own policies. Locally downloaded data is stored on our secured local and cloud servers. |
When you react to content on social networks or share information from the website
We are present on Facebook, LinkedIn, Instagram, and YouTube. Whenever you interact with us through accounts opened on these platforms, for example by commenting, liking, sharing, reviewing, or sending messages, we may access data that is publicly available on your profile and data that you voluntarily communicate to us.
| Personal data | Name, profile image, public social media profile information, comments, likes, shares, reviews, message content, and any other information publicly available in your social media profile or voluntarily communicated by you. |
| Legal basis | We process data to take steps at your request before entering into a contract, under Article 6(1)(b) GDPR, or based on our legitimate interest, under Article 6(1)(f) GDPR, to answer questions, complaints, or recommendations, improve our services and customer experience, and keep you informed about news published by SECURITY RETAIL TECHNOLOGIES SRL that may be of interest to you. |
| Recipients | Marketing service providers, PR specialists, advertising agencies, members of our group of companies where reasonably necessary, social media platforms such as Facebook, LinkedIn, Instagram, and YouTube, and public authorities or regulators where required by law. |
| Retention | Data sent through social media networks is stored by those platforms according to their own policies. Locally stored interaction records are retained only for as long as needed for the purpose for which they were collected. |
| Storage | Data is stored on the servers of the relevant social media networks. Marketing providers may store data on their own secured systems. Locally downloaded data is stored on our secured local and cloud servers. |
Use of social plugins
SECURITY RETAIL TECHNOLOGIES SRL and social media platforms may act as joint or separate controllers, according to the applicable platform policies, when active display data such as cookie ID is processed because a website user interacts with embedded buttons, widgets, or plugins.
Our website may integrate social plugins or embedded content from platforms such as Facebook and YouTube. More information about cookies and similar technologies is available in the Cookie Policy.
| Personal data | Name, image, public social media profile information, cookie ID, interaction data, device data, and data generated when you use an embedded social plugin or content widget. |
| Legal basis | We process data based on our legitimate interest to make it easy to share and access platform content, under Article 6(1)(f) GDPR. Where non-essential cookies or trackers are involved, processing is based on your consent under Article 6(1)(a) GDPR. |
| Recipients | Marketing service providers, PR specialists, advertising agencies, online platforms such as Facebook, LinkedIn, Instagram, and YouTube, and public authorities or regulators where required by law. |
| Retention | Data shared with social media networks is stored by those platforms according to their own policies. Consent records for non-essential cookies are stored according to the Cookie Policy. |
| Storage | Data is stored on the servers of social media networks and relevant providers. Locally downloaded data is stored on our secured local and cloud servers. |
Facilitating easy and pleasant navigation on our website
When you access our website, we may collect data about you through online identifiers such as cookies and IP addresses, which may be stored in log files.
We use this information to design and maintain the website in a way that better responds to user needs. We may also use your IP address to diagnose server issues, manage the website, maintain website security, prevent fraud, authorize use of available services, analyze trends, follow visitor movement on the website, collect general demographic information, and identify visitor preferences.
You can find more information about cookies, how to delete cookies, and how to disable tracking in the Cookie Policy available on our website.
| Personal data | Internet Protocol (IP) address, general device location at country level, website viewing history, timestamp, request or action, browser type and version, operating system type and version, cookie ID, consent status, device information, and other information generated while using the website, including when, how often, and in what circumstances you use it. |
| Legal basis | We use strictly necessary cookies and logs based on our legitimate interest to provide a functional, secure, and easy-to-use website, under Article 6(1)(f) GDPR. Non-essential cookies, including analytics or marketing cookies, are not used without your consent, under Article 6(1)(a) GDPR. |
| Recipients | IT, hosting, data storage, technical support, CRM, and marketing service providers, third parties that may place cookies with consent such as LinkedIn, YouTube, Google, Quora, Facebook, and reddit.com, and public authorities or regulators where required by law. |
| Retention | Session cookies are deleted when the browser is closed. Persistent cookies may have different lifetimes depending on their purpose. More information about the duration of cookies used on the website is available in the Cookie Policy. |
| Storage | Data collected through first-party cookies is stored on hosting provider servers and on secured systems controlled by the company. Data collected through third-party cookies is stored on the servers of those third parties according to their own policies. |
Are data processed by SECURITY RETAIL TECHNOLOGIES SRL secure?
SECURITY RETAIL TECHNOLOGIES SRL pays close attention to protecting your data and applies appropriate technical and organizational measures to protect the personal data it processes, taking into account the risks and categories of protected data. These measures are designed to protect data against unauthorized disclosure, unauthorized access, unlawful processing, alteration, loss, damage, or destruction.
However, please remember that no data transmission can be guaranteed to be 100% secure. If you suspect a breach of the confidentiality of your data, please contact us immediately at office@srtlabs.ai.
Important: After the end of the retention period, your data will be deleted. If we consider that the data may help us improve the quality of our products or services, we will continue to use it only after irreversible anonymization.
Links to other websites
Please note that we are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy policy of each website that may collect personal information.
Processing data of minors
SECURITY RETAIL TECHNOLOGIES SRL websites are not intended for minors under 18 and we do not knowingly collect information from minors through the website. Accessing and using the website by a minor is treated as being under the responsibility and consent of the legal guardian. If we discover that a minor used our website without the approval of the legal representative, we will delete the personal data concerning that minor.
International transfers of personal data
SECURITY RETAIL TECHNOLOGIES SRL may share personal data with partners that operate outside the European Economic Area. These partners may include third parties that place cookies, such as LinkedIn, YouTube, Google, Facebook, online platforms such as Facebook, LinkedIn, Instagram, and YouTube, marketing automation tools, newsletter tools, and the platform on which the website is developed and hosted.
Personal data may be stored and processed in any country where we engage service providers. We may transfer personal data that we hold about you to recipients in countries other than the country where the personal data was originally collected, including the United States or Israel. These countries may have data protection rules that differ from those in your country.
We will take measures to ensure that such transfers comply with applicable data protection laws and that your personal data remains protected according to the standards described in this Privacy Policy. In certain circumstances, courts, law enforcement agencies, regulators, or security authorities in those countries may have the right to access your personal data.
Where applicable law requires an international data transfer mechanism, we use one or more lawful mechanisms, including EU Standard Contractual Clauses with recipients outside the EEA or the United Kingdom, verification that the recipient has implemented binding corporate rules, and supplementary measures intended to provide appropriate safeguards, enforceable rights, and effective legal remedies.
Your rights
As a data subject, you have specific legal rights regarding the personal data we collect and process. SECURITY RETAIL TECHNOLOGIES SRL respects your rights and makes reasonable efforts to take your interests into account.
Withdrawal of consent: If processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Rectification: If you notice that we hold inaccurate personal data, you may request correction of the personal data concerning you. We make reasonable efforts to keep personal data that is used continuously and is in our possession or control accurate, complete, current, and relevant based on the latest information available to us.
Restriction of processing: You may request restriction of processing where you contest the accuracy of the personal data for the period needed to verify it, where processing is unlawful and you request restriction instead of erasure, where we no longer need the data but you require it for the establishment, exercise, or defense of legal claims, or where you object to processing while we verify whether our legitimate grounds override your rights.
Access: You may ask us for information about the personal data we hold about you, including categories of data, purposes of use, source of data if not collected directly from you, and recipients to whom it has been disclosed. You may obtain one copy of your personal data free of charge. We reserve the right to charge a reasonable fee for abusive or excessive requests, where permitted by law.
Portability: Upon request, we will transfer personal data to another controller where technically possible and where processing is based on consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you may request that we transfer the data directly to another controller specified by you, where technically feasible.
Erasure: You may obtain erasure of personal data where the data is no longer necessary for the purposes for which it was processed, where you object to further processing, where the data was processed unlawfully, or where you withdraw the consent on which processing is based and there is no other legal basis for processing.
Except where processing is necessary
Erasure or restriction may not apply where processing is necessary for compliance with a legal obligation that requires us to process the data, especially legal retention requirements, or for the establishment, exercise, or defense of legal claims.
Objection: You may object at any time to processing of personal data due to your particular situation. In that case, we will no longer process the personal data unless we demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or unless processing is needed for the establishment, exercise, or defense of legal claims. When objecting, please mention whether you want erasure of the personal data or restriction of processing.
Complaint: If you believe that applicable data protection law has been breached, you may lodge a complaint with the supervisory authority for personal data protection. In Romania, this is the National Supervisory Authority for Personal Data Processing, available at www.dataprotection.ro.
Remember:
Response period: We will try to resolve your request within 30 days. This period may be extended where permitted by law because of the complexity or number of requests.
Restriction of access: In certain situations, we may not be able to grant access to all or part of the personal data because of legal restrictions. If we refuse an access request, we will explain the reason for refusal where permitted by law.
Impossibility of identification: In some cases, we may not be able to identify the personal data because the request does not contain enough identification information. If you do not provide additional information that allows identification, we may not be able to respond to the request to exercise your legal rights.
Exercising your rights: To exercise your legal rights, please contact us in writing at office@srtlabs.ai.
Thank you for reading our Privacy Policy. We welcome feedback that can help us improve this document.
This version was updated on 01.06.2026.